Privacy & Cookies Policy

1. Introduction

JamboStay is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.

2. What We Collect

• Account Information: Name, email, phone number, and password.
• Booking Details: Travel dates, selected properties, payment method.
• Usage Data: Pages visited, device type, browser, and location (approximate).
• Host Data: Property details, availability, pricing, and payout preferences.

3. How We Use Your Data

• Facilitate bookings and host listings.
• Provide customer support and resolve issues.
• Improve platform performance and user experience.
• Send transactional emails and occasional updates (you can opt out anytime).

4. Data Sharing

We do not sell your personal data. We may share limited information with:

• Payment processors to complete transactions.
• Hosting partners to fulfill bookings.
• Legal authorities if required by law.

5. Cookies

We use cookies to:

• Keep you logged in across sessions.
• Remember your preferences and search filters.
• Analyze site usage to improve performance.

You can manage cookie preferences in your browser settings. Disabling cookies may affect some features.

6. Data Security

We use encryption, secure servers, and access controls to protect your data. While no system is 100% secure, we take reasonable steps to prevent unauthorized access.

7. Your Rights

• Access and update your personal data.
• Request deletion of your account.
• Withdraw consent for marketing communications.

To exercise these rights, contact us at info@jambostay.com.

8. International Data

As JamboStay operates across East Africa, your data may be processed in multiple countries. We ensure all transfers comply with applicable data protection laws.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of the platform implies acceptance of the updated policy.

10. Contact

For questions or concerns, reach out to:

• 📍 Mindu Street, Upanga, Dar es Salaam, Tanzania
• 📧 info@jambostay.com